Open the forgot-password page, enter the email connected to your Dupes account, and follow the secure link sent by Firebase. Reset links can expire, so request a fresh one if needed.

Reset your password

Where can I find my saved products?

When you are signed in, open your account menu and choose Saved. Product saves stay connected to your Dupes profile.

Open saved products

Search & discovery

How do I search for a product or brand?

Use the search control in the site header or open Discover. Search accepts product names, brands, ingredients, and broader beauty needs.

Open Discover

What should I compare before choosing a dupe?

Look at the claimed similarity, formula, finish, shade, price, and community evidence together. A useful alternative may match one quality closely without being identical in every way.

Read the comparison guide

Community

How do I ask the community a question?

Open Community, choose the question creation flow, add a clear title and useful details, then publish when you are signed in.

Ask a question

Where can I review the community rules?

The Community Guidelines explain respectful communication, counterfeit restrictions, accurate tagging, and how to report a concern.

Read the guidelines

Technical help

A product or page is not loading correctly. What can I try?

Refresh the page first. If the issue continues, confirm that your connection is stable and try again in a current browser. Include the page URL when contacting support.

How can I contact Dupes support?

Use the Contact page to prepare an email in your preferred email app, or write directly to support@dupes.beauty. The website does not claim to send messages on your behalf.

Contact support

Still need help?

Write to Dupes support.

Use the contact form to prepare a message, or email support@dupes.beauty directly.

Contact support